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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jesus Garcia

May 14, 2025

5  out of  5
rating by Jesus Garcia
"I’m really grateful with Miss Elisa for helping me out big time on my insurance the customer service was really great"
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Skullpuppet

May 14, 2025

5  out of  5
rating by Skullpuppet
"Elisa is amazing she helped me reduce my payment plan and answer all my questions with such confidence and reassured me every step of the way, I respect that. She is very knowledgeable in her craft. Looking forward to being a loyal customer for years to come."
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Adonis Cuvillier

May 12, 2025

5  out of  5
rating by Adonis Cuvillier
"Amazing Customer Service, Really Helpful Very Understanding!"
We responded:
"Grateful for your 5-star rating, Adonis! It’s always our goal to deliver top-notch service. - Trae"
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Jose Mares

May 9, 2025

5  out of  5
rating by Jose Mares
"Excellent service. Very professional work. Very friendly"
We responded:
"We’re grateful for your 5-star review, Jose — thanks for taking the time to show your support! - Trae"
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Francisca Granado

May 5, 2025

5  out of  5
rating by Francisca Granado
"I called for a quote for my car insurance and ended bundling my 3 cars and my house insurance. Excellent customer service, Linda and Patty are amazing delivering what they offer. Totally 💯 % recommend. Thank You very much"
We responded:
"Francisca, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Trae"
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Zaida Cavazos

May 1, 2025

5  out of  5
rating by Zaida Cavazos
"I was extremely satisfied with the service I received from Elisa, she was professional and knowledgeable to my needs."
We responded:
"Zaida, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Trae"
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Rubi Reyes

April 29, 2025

5  out of  5
rating by Rubi Reyes
"Muchas gracias por su atención Elisa Vázquez, nos ayudó mucho el descuento que pudimos obtener, bendiciones"
We responded:
" Nuestro objetivo siempre será que tengas una experiencia satisfactoria, Rubi. ¡Gracias por tomarte el tiempo de compartir esto! - Trae"
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Jose Ramirez

April 11, 2025

5  out of  5
rating by Jose Ramirez
"Elisa answered my call for a house quote and I ended up adding my car insurance and she introduced a personal medical insurance that was later sold to me by Katy as well. Awesome team!! She explained everything with such perfect detail. I wish I could give 10 stars instead of just 5. She is an amazing agent. Thank you Elisa!!!"
We responded:
"Thank you for your kind words, Jose! We're so glad Elisa could help you with your insurance needs. We truly appreciate your recommendation and are always here to assist when you need us! - Trae "
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Jesus Villarreal

January 10, 2025

5  out of  5
rating by Jesus Villarreal
"I will say that I wish to give more than 5 stars to Mr.Peña and his team but unfortunately there’s room for only 5 but to me they deserve many more. I just went to a bad experience with a problem that only an Insurance like State Farm and Mr.Peña staff that never stop working for me and went above and beyond and never give up to help me to make my reeeely bad experience come to a happy ending, I will never forget it,God bless Mr.Peña and his staff ,.Thanks!!🙏"
We responded:
"Jesus, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Trae"
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Marisa Perez

January 7, 2025

5  out of  5
rating by Marisa Perez
"Thank you to the amazing customer service rep named I believe Elisa she was amazing and Very kind hearted and very professional. My call today was handled with care and speed, she made sure all my concerns were answered and handled properly. Thank you again Elisa ❤️"
We responded:
"Marisa, thank you so much for sharing your experience! We're thrilled to hear that Elisa was able to help you with all of your questions and concerns. We understand how important it is to feel supported and informed, and we're so glad that made a difference for you. Welcome to Trae Pena State Farm – we're excited to have you with us! Let us know if you need anything else. - Trae"
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Rosa Vasquez

January 4, 2025

5  out of  5
rating by Rosa Vasquez
"Great costumer service!!!!"
We responded:
"Rosa, we appreciate the kind words and 5-star review! - Trae "
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Leonardo Lee

January 4, 2025

5  out of  5
rating by Leonardo Lee
"Great service from Eli."
We responded:
"Leonardo, thank you for the kind words! We're so glad Eli provided great service... they are a great asset to our team! - Trae"
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Daniel Vazquez

January 4, 2025

5  out of  5
rating by Daniel Vazquez
"Excelente servicio al cliente. Sin duda los mejores."
We responded:
"¡Daniel, muchas gracias por tu comentario! Nos alegra saber que tuviste una excelente experiencia con nosotros. ¡Siempre estamos aquí para ayudarte y brindar un gran servicio! - Trae"
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Jovany Mijangos

January 4, 2025

5  out of  5
rating by Jovany Mijangos
"100% recomendable excelente servicio de parte de toda la oficina en especial Elisa que me a ayudado con todo lo que necesito para mis pólizas de seguro sin duda la mejor opción, gracias por sus servicios!"
We responded:
"¡Jovany, muchísimas gracias por tu recomendación y tus amables palabras! Nos alegra saber que Elisa pudo ayudarte con todo lo que necesitabas. Estamos felices de haber sido tu mejor opción y de poder ofrecerte el mejor servicio. ¡No dudes en contactarnos si necesitas algo más!"
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clarissa carrizales

February 14, 2024

5  out of  5
rating by clarissa carrizales
"Adam went above and beyond to position me with a life insurance policy. I’m happy to say that it was such a great price at 17.89 for a great amount of years and huge amount of coverage. Adam properly explained and sat down with me to go over my coverages and insurance policies. I didn’t know the importance of insurance until Adam explained it. Highly recommend!"
We responded:
"Thank you Clarissa, for your wonderful feedback! We're delighted to hear that Adam provided you with excellent service and helped you secure a beneficial life insurance policy. We're glad he could explain the importance of insurance to you effectively. - Trae"
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Brandy Pena

May 25, 2023

5  out of  5
rating by Brandy Pena
"Trae, and his staff are the best!"
We responded:
"Brandy, thank you so much for the five-star review! We are delighted you had an exceptional experience with our staff. Our team strives to provide the highest level of assistance and support throughout your journey with us. We are grateful for your support and look forward to serving you again. -Trae"
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ferni1e44

May 24, 2023

5  out of  5
rating by ferni1e44
"nothing bad to say about this place. Very good customer service!!"
We responded:
"Ferni1e44, we take pride in our team's dedication and commitment to providing the best possible service to our customers. Your kind words are truly appreciated. We are grateful for your support and look forward to serving you in the future. -Trae"
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Paco Vielma

May 24, 2023

5  out of  5
rating by Paco Vielma
"100% recommend Trae and his team. I moved over to their auto insurance a year ago and whenever I need something they handle it immediately. Responsiveness, rates, & coverage 10/10"
We responded:
"Paco, thank you for your excellent five-star review! We appreciate your recommendation and are thrilled to hear that our team has provided you with exceptional service and responsiveness. -Trae"
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Cositas Olveda

May 23, 2023

5  out of  5
rating by Cositas Olveda
"My whole family goes here for insurance. Hands down the best!!! We will never switch!"
We responded:
"Cositas, thank you so much for your excellent review! We are delighted to hear that we have consistently delivered the best service to you. We appreciate your loyalty and look forward to serving you and your family for years to come. -Trae"
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Luis Castellanos

May 22, 2023

5  out of  5
rating by Luis Castellanos
"Ever since I switched my Insurance to State Farm with Trae Pena, I have had nothing but GOOD experiences with them. Very Professional Ladies, Amazing Customer Service. Highly Recommended!!!!"
We responded:
"Luis, thank you for sharing your positive experience with us! We're thrilled you have had nothing but good experiences with our team. We're dedicated to providing amazing customer service and are delighted to know that we've met your expectations. -Trae"
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Abraham Castellanos

May 22, 2023

5  out of  5
rating by Abraham Castellanos
"Great costumer service! I highly recommend this office."
We responded:
"Abraham, we're delighted to hear you had a great experience with our customer service. Our top priority is providing exceptional service to our customers, and we're thrilled that we met your expectations. -Trae"
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Frances Dominguez

May 22, 2023

5  out of  5
rating by Frances Dominguez
"Pattie was very helpful and patient with great customer service and my mind is at ease that I'm not paying a fortune for insurance the whole office is amazing."
We responded:
"Frances, thank you for taking the time to leave us such a fantastic review! We're delighted that Pattie provided you with helpful and patient customer service. Our team strives to go above and beyond to ensure our customers feel supported. We appreciate your kind words and look forward to serving your insurance needs in the future. -Trae"
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Egla Rodriguez

May 19, 2023

5  out of  5
rating by Egla Rodriguez
"Awesome costumer service. I was assisted by Cassie abrego, she is very good at explaining what this company offers and helped me choose a good insurance plan."
We responded:
"Egla, thank you so much for taking the time to leave us such a wonderful review! We are thrilled that you had an excellent experience with our customer service, specifically with our representative, Cassie. We have always emphasized the importance of providing clear and thorough explanations to our customers, ensuring they have a solid understanding of their options. Thank you for sharing your experience! -Trae"
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Amanda Guerrero

May 19, 2023

5  out of  5
rating by Amanda Guerrero
"Trae and his staff have been nothing but amazing. My home & vehicle insurance were with a different company for 16 years. This passed transition to State Farm with Trae has been great. Him and his staff have been extremely helpful. Just recently I decided to go back to him to ask about business insurance and he was able to help me out the next day. Highly recommend!!"
We responded:
"Amanda, thank you so much for the 5 star review and taking the time to share your positive experience with Trae and his staff at State Farm! We're thrilled to hear that your transition to State Farm for your home and vehicle insurance has been nothing short of amazing. It's wonderful to know that Trae and his team have been extremely helpful throughout the process."
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Alejandro Medina

May 19, 2023

5  out of  5
rating by Alejandro Medina
"Trae Peñas office has the best customer service hands down. They treat each every client like family. Been with Mr. Peña for 7+ years and have never had any issues."
We responded:
"Alejandro, Thank you for the 5 star review! It's great to know that you have been a loyal customer for over 7 years and never had an issue. Consistency and reliability are crucial when it comes to insurance, and we're happy to provided you with excellent service for many more years. - Trae"